Monthly Archives: January 2011

Will Superman Come? Waiting for a Good Education

           We are used to waiting:  at service centers, in the grocery, at drive-up windows.   But, our patience can run quite thin at times, particularly when whatever activity we are engaged in, takes longer that we anticipated or are accustomed.  Our tolerance and patience can, of course, quickly ‘go to zero’ when the product and/or we finally receive turns out to be not what we ordered, or worse has an imperfection that renders it non-functional with the only option being to return it or accept it, as is.